You can call us on 0432 149 969 or if you prefer you can use our Booking / Enquiry Form, which is found below or alternatively you are welcome to email us at book@thelittleshuttlebus.com.au

As we only have 1 operating bus, unfortunately same day hire isn’t always possible.

If we can assist you in same day hire, we will gladly do so.

For further discussion about our availability for this request, please contact us either by telephone or email.

To offer this service, we would require as much notice as possible before the proposed or planned date of the event to ensure the availability of our driver.  We would also need to receive a full itinerary in order to provide you with a fair and reasonable quote for your travel plans.

Due to having tailored guidelines in place for this type of request, all arrangements and costs must be discussed with us first prior to a booking being confirmed.

We are more than happy to take bookings for groups of 6 to 10 people for private, pre-arranged food and wine tours within the Swan Valley and/or surrounding areas.

Due to having tailored guidelines in place for a pre-arranged tour, all arrangements and costs must be discussed with us first prior to a booking being confirmed.

We require a 50% deposit when a booking is confirmed, which can be paid by direct bank deposit. Our bus won’t be “held” without a deposit firstly being paid against your booking.

The balance of payment must be received 48 hours prior to the charter date.

We do understand unexpected things can arise, so where possible and if availability permits, general changes can be made up to 2 days before the charter date.

If you cancel your booking, we will only refund your 50% deposit if the cancellation occurs more than 48 hours before the departure date.  We will not refund the deposit if a cancellation occurs within 48 hours or less before the departure date.

Please contact us by telephone to discuss any changes or cancellations to your booking.

If a booking party or someone in your group is the cause of a lengthy delay and without a valid reason or explanation, extra waiting charges will be applicable.

Please ensure your group are fully aware of our Terms and Conditions regarding possible major delays and the outcomes or decisions of those delays when travelling with The Little Shuttle Bus.

No, we don’t hire our bus out for self-driving.  We provide our own driver for your booking.

All prices quoted for the duration of your charter/booking includes the driver.

Yes, it is airconditioned throughout the bus and can be adjusted accordingly to accommodate the comfort of our travelling guests.

Any child/children under the age of 18 will not be permitted to travel alone or with an underage group on our bus and therefore must be accompanied by an adult aged 18 years or older.  This is for the safety of your child/children.

Yes, we can do pick-ups and drop-offs to different addresses for anyone in your group. We are happy to tailor each individual transfer to suit your group’s needs.

We’ll need details of all proposed pick-up and drop-off points when making your initial booking enquiry, so that we can plan and quote your costs accordingly, however we are mindful that things can change at the last minute and alternative destinations may need to be factored into your travel plans later on.

We DO allow packaged or wrapped snack food and bottled water on the bus, however no other beverages or food are acceptable. Please refrain from bringing any glass on the bus.

All rubbish must be removed by travelling guests upon departing the bus. Cleaning fees will otherwise apply and can be found in our Terms and Conditions.

The consumption of alcohol is NOT permitted on the bus.  Prohibited substances of any sort nor smoking or vaping of any kind are NOT permitted on the bus.

Under NO circumstances do we allow any types of dangerous weapons on board the bus, including knives of any kind.

For further clarification on these matters, please refer to our Terms and Conditions.

Please do not deliberately leave any belongings on the bus. Our driver could possibly have other groups to pick up or drop off before returning to collect you or your group. We cannot be responsible for your items when this occurs, so please remember to take them with you.

Should an item accidentally be left on our bus and happens to be found by our driver or a travelling guest contacts us about some lost property, we will do our best to ensure the property is returned to its rightful owner only after proof has been given to us detailing what the item is.  Suitable arrangements will then be discussed in order to return your lost property to you.

We advise all our travelling guests to be responsible for their own items and to ensure they have all personal belongings before leaving their seats and alighting from the bus.

Please note that The Little Shuttle Bus cannot be held responsible for any personal loss or damage to guests’ belongings whilst travelling with us.

We have limited space in the rear of the bus for a stroller or pram that must be easily foldable and easily stored.

We can take a foldable walker or wheelchair on the bus but ask you to keep in mind that we can only transport guests who are able to get on the bus with the assistance of another person.  We can provide an additional step to help a person get on and off the bus, however our bus does not have wheelchair lifts or hoists.

We only have limited space in the rear of the bus for some items, which can include small to medium sized eskys, fold up chairs, picnic equipment and other small items.

Should you require larger items, such as large boxes, several suitcases, music equipment, surfboards or other heavier items then a trailer can be arranged at an additional fee.

We do recommend hiring a trailer for airport transfers or overnight / weekend bookings for groups of 4 or more people who may travel with several items of luggage.  There will be an additional charge to your booking for trailer hire.

In the case of carry-on luggage only, which includes backpacks, laptops or a small overnight bag that could sit on a seat alongside a travelling guest – we are happy to allow that without booking a trailer.

If you have further questions about anything that may not have been addressed in our FAQ’s please contact us on 0432 149 969 or via email book@thelittleshuttlebus.com.au